Last updated: 19th July 2025
At Atherton Bike Hire, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or hire bikes from us.
1. Information We Collect
We may collect the following types of information:
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Your name, email address, and phone number
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Delivery or pickup location (if you request bike delivery)
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Booking details (e.g. date, bike type, hire duration)
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Payment information (processed securely via third-party providers)
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Any messages or notes you include in your order
2. How We Use Your Information
We only use your information to:
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Confirm and manage your bike hire
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Respond to inquiries or customer support requests
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Deliver bikes to your preferred location
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Improve our services based on customer feedback
We do not sell, rent, or share your personal data with third parties for marketing.
3. Data Security
We take reasonable steps to protect your data, including secure payment gateways and limited access to your personal information. However, no method of transmission over the internet is 100% secure.
4. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings.
5. Third-Party Services
We may use trusted third-party services (such as booking or payment platforms) that collect, store, or process your data. These providers have their own privacy policies and comply with relevant data protection standards.
6. Access and Updates
You can request access to the personal information we hold about you and ask us to correct or delete it at any time. Just send us an email at info@athertonbikehire.com.au.
7. Changes to This Policy
We may update this Privacy Policy occasionally. We’ll post any changes on this page, so please check back from time to time.
8. Contact Us
If you have any questions or concerns about your privacy, reach out to us at:
📧 info@athertonbikehire.com.au
📞 0423 020 201