Terms and conditions

Last updated: 19th July 2025

By hiring a bike from Atherton Bike Hire, you agree to the following terms and conditions. Please read them carefully before placing a booking.


1. Hire Eligibility

  • Riders must be 18 years or older to hire a bike.

  • Riders under 18 must be accompanied by a responsible adult.

  • Helmets are provided and must be worn at all times when riding.


2. Bookings & Payment

  • Bookings can be made online, by phone, or email.

  • Full payment is required at the time of booking unless otherwise arranged.

  • Prices are listed in AUD and may be subject to change without notice.


3. Cancellations & Refunds

  • Cancellations made more than 48 hours before the booking will receive a full refund.

  • Cancellations within 48 hours may incur a cancellation fee or receive partial refund at our discretion.

  • No refunds will be given for early returns.


4. Bike Use & Responsibility

  • Bikes must be used safely and responsibly at all times.

  • The rider is responsible for any damage, loss, or theft of the bike during the hire period.

  • Bikes are not to be ridden at night unless equipped with proper lights (available upon request).

  • Please do not ride bikes in prohibited or dangerous areas.


5. Pick-Up & Delivery

  • Bikes can be picked up from Atherton or delivered to your preferred location by prior arrangement.

  • Please provide accurate delivery instructions when booking.

  • A delivery fee may apply for locations outside the Atherton area.


6. Condition of Bikes

  • All bikes are checked and serviced before each hire.

  • Please report any mechanical issues immediately.

  • If a breakdown occurs due to a mechanical fault (not rider misuse), we’ll do our best to assist or provide a replacement.


7. Liability

  • Atherton Bike Hire is not liable for any injury, accident, loss, or damage arising from the use of our bikes.

  • Riders hire and ride at their own risk.

  • We recommend having your own personal insurance if needed.


8. Agreement

By confirming your booking, you acknowledge that you have read and agree to these Terms & Conditions.


Need Help?

Email: info@athertonbikehire.com.au
Phone: 0423 020 201